Ordering and Shipping

BikeErg Prices

BikeErg with PM5 * $990
* Plus shipping and tax, where applicable. All prices in USD.

Where to Buy

If you live in the US or Canada, you can order the BikeErg by calling 800.245.5676 (Monday–Friday 7:30 a.m. to 5 p.m. ET).

In addition to buying directly from Concept2, there are a small number of resellers who carry Concept2 products. Please note that aside from Concept2, we can’t guarantee pricing nor whether a reseller will have our products in stock.

If you have any questions about a reseller, please call Concept2’s Customer Service team, who will be happy to verify which companies participate in our program.

Shipping Information

General Information and Time in Transit

We ship our BikeErgs using UPS Ground service. Once shipped, transit time is as follows:

  • Northeast US—one to three business days
  • Southeast/Midwest US—three to five business days
  • Western US, Alaska, Hawaii, Puerto Rico and Canada—five to eight business days

No Signature Required

BikeErgs ship without a signature required. If you are not home at time of delivery, UPS generally leaves the package at your main entrance.

If you’d like signature required delivery service, please place your order by phone and request it. An additional fee may apply.

Expedited and Other Shipping Options

For expedited shipping or any other shipping options, please place your order by phone.

Product Packaging

We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship the BikeErg. Please recycle this packaging when possible:

Shipping Charges

Shipping costs are subject to change without notice and may be subject to additional taxes.

  BikeErg Floor Mat Clothing and Accessories¹
Continental US² UPS Ground: $50 UPS Ground: $8 UPS Ground: $8
Alaska/Hawaii² UPS Ground: $160 UPS Ground: $8 UPS Ground: $8
APO/FPO Please call for more information.
Puerto Rico UPS Ground: $175 UPS Ground: $8 UPS Ground: $8
Canada³ UPS Int’l Standard Service: $65 Postal Service or UPS Int’l Standard Service: $25 Postal Service or UPS Int’l Standard Service: $12

¹ Clothing or accessories not otherwise listed that are purchased with a BikeErg ship at no extra cost.

² US Taxes: Concept2 collects sales tax for orders shipping to the following locations:

  • California
  • Florida
  • Illinois
  • Indiana
  • Kentucky
  • Maine
  • Massachusetts
  • Michigan
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • Tennessee
  • Texas
  • Vermont
  • Washington
  • Wisconsin

Concept2 collects HI GET tax for orders shipping to Hawaii.

If there is no sales tax on your transaction and you are not a tax-exempt entity, it is because Concept2 is not required to and does not collect sales or use tax for the state to which the order is being delivered. Depending on the state’s tax laws, you may be required to pay use tax to the state to which the order is being delivered. Contact the state’s Tax Department to determine your use tax liability.

³ Canadian Taxes and Brokerage: Shipping costs listed for Canada do not include Canadian taxes and brokerage charges. All shipments to Canada are subject to these additional fees.

The fees (taxes and brokerage combined) for product shipped into Canada are as follows. Please note these are estimates and are based on the current exchange rate:

  • BikeErg: around CAD $230

These fees are payable to the UPS Canada Customs Brokerage Department, not to Concept2. If you have a UPS Canada shipper account these fees will be included in your weekly UPS bill. If you do not have a UPS Canada shipper account, you can either contact UPS Canada to provide payment in advance of delivery or UPS will collect these fees at the time of delivery. The fees for clothing and accessories vary based upon the total value of the order and are also payable to the freight carrier.