Ordering and Shipping

Indoor Rower Prices

Model D with PM5 * $900
Model E with PM5 * $1,100
Dynamic with PM5 * $1,250
* Plus shipping and tax, where applicable. All prices in USD.

Where to Buy

If you live in the US or Canada, you can purchase Concept2 Indoor Rowers directly from the Concept2 Shop or by calling 800.245.5676 (Monday–Friday 7:30 a.m. to 5 p.m. ET).

In addition to buying directly from Concept2, there are a small number of resellers who carry Concept2 products. Please note that aside from Concept2, we can’t guarantee pricing nor whether a reseller will have our products in stock. If you’re looking to try-before-you-buy, please check out our Indoor Rower Finder for locations near you that have our equipment.

If you have any questions about a reseller, please call Concept2’s Customer Service team, who will be happy to verify which companies participate in our program.

Shipping Information

General Information and Time in Transit

We ship our indoor rowers using UPS Ground service. Orders typically leave Vermont within one to three business days of placement; larger orders may take longer. Once shipped, transit time is as follows:

  • Northeast US—one to three business days
  • Southeast/Midwest US—three to five business days
  • Western US, Alaska, Hawaii, Puerto Rico and Canada—five to eight business days

No Signature Required

Indoor rowers ship without a signature required. If you are not home at time of delivery, UPS generally leaves the package at your main entrance.

If you’d like signature required delivery service, please place your order by phone and request it. An additional fee may apply.

Expedited and Other Shipping Options

For expedited shipping or any other shipping options, please place your order by phone.

Product Packaging

We use cardboard and recyclable expanded polystyrene (EPS) packaging to ship our indoor rowers. Please recycle this packaging when possible:

Shipping Charges

Shipping costs are subject to change without notice and may be subject to additional taxes.

  Model D
(ships in one box)
Model E
(ships in two boxes)
Dynamic
(ships in two boxes)
Slides
(one pair/box)
Floor Mat Clothing and Accessories¹ LogCards and Seat Pads²
Continental US³ UPS Ground: $45 UPS Ground: $60 UPS Ground: $85 UPS Ground: $45 UPS Ground: $8 UPS Ground: $8 First Class Mail: $2
Alaska/Hawaii³ UPS Ground: $130 UPS Ground: $195 UPS Ground: $355 UPS Ground: $130 UPS Ground: $8 UPS Ground: $8 First Class Mail: $2
APO/FPO US Parcel Post
Costs vary by ZIP Code. Please call for more information.
Puerto Rico UPS Ground: $120 UPS Ground: $170 UPS Ground: $355 UPS Ground: $120 UPS Ground: $8 Priority Mail: $8 First Class Mail: $2
Canada⁴ UPS Int’l Standard Service: $65 UPS Int’l Standard Service: $85 UPS Int’l Standard Service: $125 UPS Int’l Standard Service: $85 UPS Int’l Standard Service: $25 Postal Service or UPS Int’l Standard Service: $12 Postal Service: $2

¹ Clothing or accessories not otherwise listed that are purchased with an indoor rower ship at no extra cost.

² The shipping charge reflected here applies to LogCard or seat pad-only orders of up to a maximum of eight LogCards or seat pads. LogCard or seat pad-only orders consisting of nine or more LogCards or seat pads will be charged the regular Clothing and Accessories shipping rate for the location to which the order will be shipped. LogCards or seat pads purchased with other items ship at no extra cost.

³ US Taxes: Concept2 collects sales tax for orders shipping to the following locations:

  • California
  • Florida
  • Illinois
  • Indiana
  • Kentucky
  • Maine
  • Massachusetts
  • Michigan
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Pennsylvania
  • Tennessee
  • Texas
  • Vermont
  • Washington
  • Wisconsin

Concept2 collects HI GET tax for orders shipping to Hawaii.

If there is no sales on your transaction and you are not a tax-exempt entity, it is because Concept2 is not required to and does not collect sales or use tax for the state to which the order is being delivered. Depending on the state’s tax laws, you may be required to pay use tax to the state to which the order is being delivered. Contact the state’s Tax Department to determine your use tax liability.

Canadian Taxes and Brokerage: Shipping costs listed for Canada do not include Canadian taxes and brokerage charges. All shipments to Canada are subject to these additional fees.

The fees (taxes and brokerage combined) for product shipped into Canada are as follows. Please note these are estimates and are based on the current exchange rate:

  • Model D Indoor Rower: around CAD $200
  • Model E Indoor Rower: around CAD $265
  • SkiErg: around CAD $140
  • Floor Stand: around CAD $75
  • Indoor Rower Floor Mat: around CAD $38

These fees are payable to the UPS Canada Customs Brokerage Department, not to Concept2. If you have a UPS Canada shipper account these fees will be included in your weekly UPS bill. If you do not have a UPS Canada shipper account, you can either contact UPS Canada to provide payment in advance of delivery or UPS will collect these fees at the time of delivery. The fees for clothing and accessories vary based upon the total value of the order and are also payable to the freight carrier.